About Craigieknowes

Our values are at the heart of everything we do, guiding how we care for our residents and interact with their families. We believe in treating everyone with respect, dignity, and compassion, ensuring that each person feels valued and heard. Our approach to care is built on the understanding that every individual has their own unique preferences, needs, and life experiences, and it’s our privilege to support them in the way that best enhances their well-being.

We are committed to fostering a culture of kindness and empathy, where the emotional, physical, and mental needs of our residents are met with thoughtfulness and attention. Whether it’s a simple smile, a listening ear, or specialised care, our team goes above and beyond to ensure that every resident feels comfortable and supported. We recognise that a positive and caring environment contributes greatly to a persons quality of life, which is why we focus on creating a home-like atmosphere that is warm, safe, and welcoming.

The importance of community is another core value we hold dear. We believe in building strong connections – not only between staff and residents but also with families and the wider community. We encourage families to be involved in the care process and maintain open, honest communication to ensure everyone is on the same page. Additionally, we actively engage with local organisations and community groups to enrich the lives of our residents, bringing the outside world into our home and fostering a sense of belonging.